Your team is drowning in review data across Amazon, Shopify, and Etsy. Product feeds are inconsistent across channels. Ad performance lives in six different dashboards. Cowork pulls it all together: review sentiment analysis, listing optimization, competitive pricing reports, and ad creative briefs built from your customers' own words.
Powered by Claude Cowork. Set up by NYC Claw.
You're sitting on a mountain of customer data. Most of it goes unread.
Thousands of reviews across Amazon, Shopify, Etsy, and your own storefront. Nobody has time to read them all. Sentiment patterns, recurring complaints, and product issues get buried. You're making decisions about products and marketing without knowing what your customers are actually saying.
Titles, descriptions, and bullet points differ across channels. Amazon's algorithm wants different things than Shopify's search. Nobody has time to A/B test copy across hundreds of SKUs. Your listings were written once, maybe twice, and haven't been updated since. Meanwhile, competitors are optimizing weekly.
Competitors change prices daily. By the time you notice, you've either lost margin by staying too low or lost sales by staying too high. Manual price checks on 50 competitors across 200 SKUs isn't a real strategy. It's a full-time job that nobody has bandwidth for.
Every product launch needs creative briefs. Someone pulls product specs, audience data, competitor positioning, and review highlights. Then they write value props, audience hooks, and visual direction. It's largely mechanical work, but it still takes hours per brief. Multiply that by your product catalog and you're buried.
Real workflows your e-commerce team can run today. Not demos. Not mockups.
Cowork pulls reviews from multiple platforms, categorizes by sentiment, product, and issue type. Recurring complaints and praise patterns that you'd never catch manually come through clearly. Weekly scheduled reports show sentiment trends over time. Think of it as Mouthology-style creative intelligence: analyzing your customers' actual language so you can use it in ad copy and product decisions.
Cowork reads your current listings, compares them against top-performing competitors, and rewrites titles, descriptions, and bullet points optimized for each platform's algorithm. Run it as a batch command across your entire catalog. Amazon, Shopify, Etsy: each gets platform-specific copy, not generic descriptions pasted everywhere.
A scheduled task monitors competitor pricing via web research. It generates daily or weekly pricing reports showing where you're priced above or below market. Cowork flags products where margin could increase and products where you're losing on price. You get the data you need before your Monday pricing meeting, not after.
Give Cowork a product and target audience. It pulls product specs, review sentiment data, competitor positioning, and generates a complete creative brief: value props, audience hooks, USP framing, visual direction suggestions. Mouthology-style creative intelligence means your briefs use the exact phrases your customers already use to describe your products.
Cowork reads inventory data files, flags low-stock items, calculates reorder points, and generates fulfillment status reports. Scheduled daily to catch issues before they become stockouts. You get a morning briefing on what needs attention, not a surprise email from your 3PL.
Incoming support tickets analyzed, categorized by urgency and issue type, with draft responses generated automatically. Connects to Intercom or HubSpot via connectors. Your support team reviews and sends instead of writing from scratch every time.
Every setup is configured for your store's specific products, platforms, and tools.
This isn't a one-size-fits-all setup. We configure Cowork around your catalog, your platforms, and your team's workflow.
We build custom skills for review analysis commands that work with your specific product categories, listing optimization formatted for each platform you sell on, and creative brief generation that matches your brand voice. Your team runs a single command and gets output ready to use.
We configure the /marketing plugin for ad creative generation, plus Ahrefs and SimilarWeb integrations for competitive intel. The /customer-support plugin handles ticket triage and draft responses. Your Cowork instance has the right tools loaded for e-commerce from day one.
We connect Cowork to the tools you already use: HubSpot for CRM, Intercom for support tickets, Slack for team communication, Google Drive for shared documents, and Klaviyo for email marketing data. Your team keeps using the same tools. Cowork just connects them.
Set up recurring workflows that run automatically: weekly review sentiment reports delivered to Slack, daily competitive pricing checks, inventory alerts before stockouts happen. Cowork runs these on schedule and delivers results where your team will actually see them.
Already using NYC Claw for your e-commerce brand? See our e-commerce setup page for the full picture.
Installing Cowork is the easy part. Knowing what to do with it is where most teams stall. We run hands-on training sessions where your e-commerce team practices real workflows: review analysis, listing optimization, creative brief generation, and pricing reports.
Remote sessions work for most teams. For teams in NYC, we come to your office. After training, your team can run every workflow without us.
Book a free 15-minute call. We'll walk through your specific workflows and show you exactly what Cowork can handle for your store.
Book a Free 15-Minute Call15 minutes · No commitment · See exactly what's possible