Your staff spends hours on intake data entry, pre-auth paperwork, and after-hours charting. Cowork handles the administrative burden so your team can focus on patient care. Runs locally on your machine. No PHI leaves your computer.
Powered by Claude Cowork. Set up by NYC Claw.
Your clinical staff is drowning in paperwork that has nothing to do with patient care.
Every pre-auth requires compiling clinical notes, identifying the right CPT codes, writing medical necessity language, and tracking the submission. Staff members juggle dozens of these daily. Each one is a 15 to 30 minute task that adds up fast, and a single missing detail means a denial.
Patients fill out paper forms in the waiting room. Staff then manually types demographics, insurance info, and medical history into the system. It's slow, error-prone, and creates a bottleneck at the front desk. Missed fields and typos cause downstream billing problems that take even more time to fix.
Providers call it "pajama time" because that's when it happens: at home, after the kids are in bed, finishing chart notes from the day's appointments. Dictation helps, but the notes still need to be structured into SOAP format, cross-referenced with lab results, and finalized. It's the number one driver of provider burnout.
HIPAA training logs, incident reports, policy updates, audit documentation. It's scattered across email, shared drives, and physical folders. When an auditor asks for a specific record, finding it takes hours. Keeping everything current is a full-time job nobody has time for.
Claude Cowork runs locally on your computer. Your data never leaves your machine, and no PHI is stored on Anthropic's servers. Conversation history stays on your local drive. You control exactly which folders Claude can access, and we configure permissions so it only sees the directories it needs.
Cowork is not a replacement for a compliant EHR. It's a productivity layer for administrative work: intake processing, pre-auth drafting, note structuring, compliance tracking. The clinical system of record stays where it is.
These are specific workflows we configure for healthcare practices. Not generic demos.
Cowork reads intake PDFs and scanned forms, then extracts patient demographics, insurance details, and medical history into structured data. It flags missing fields, inconsistent dates, and insurance numbers that don't match expected formats. Staff reviews the extracted data instead of retyping every field by hand.
Cowork compiles the relevant clinical documentation from your local files, identifies the correct CPT codes, and drafts pre-auth letters with the medical necessity language insurers expect. It pulls from existing notes and lab results to build the supporting case. Your staff reviews and submits instead of writing each letter from scratch.
After appointments, Cowork pulls notes from multiple sources: dictation transcripts, lab results, imaging reports. It structures everything into SOAP notes or visit summaries in your preferred format. Providers review and sign off rather than spending an hour at home reconstructing the visit from memory.
Cowork generates personalized post-visit instructions, medication reminders, and follow-up scheduling recommendations. Content is based on visit type and patient history, not a generic template. Your staff reviews the output before sending, but the drafting is done in seconds instead of minutes per patient.
HIPAA training logs, incident tracking, policy updates. Cowork maintains structured records locally and runs scheduled audits of documentation completeness. When something's missing or expired, it flags the gap. When an auditor visits, your records are organized and current instead of scattered across three systems.
Every setup is configured for your practice's specific workflows, documentation standards, and tools.
We don't hand you a generic tool and wish you luck. We configure Cowork for how your practice actually runs.
Skills are reusable commands that encode your practice's specific processes. We build custom skills for intake form extraction, pre-auth letter drafting, SOAP note formatting, and follow-up generation. Your staff runs a single command like /draft-preauth and gets output that matches your documentation standards.
We configure the right plugins for healthcare workflows: document analysis for intake forms, structured data extraction for lab results, and compliance checklist management. Each plugin adds specific capabilities that your custom skills can use.
We configure exactly which directories Claude can access on your machine. Intake forms folder? Yes. Billing templates? Yes. Personal files or unrelated patient records? No. You see the full permission list and approve it before anything runs. This isn't just a feature; it's how we make Cowork practical for healthcare environments.
Set up recurring workflows that run on schedule: daily compliance documentation checks, weekly audit of training log completeness, end-of-day reminders for unsigned notes. Cowork runs these automatically and flags anything that needs attention.
Already using NYC Claw for your practice? See our healthcare industry page for the full picture.
Setting up Cowork is only half the job. Your front desk staff, billing team, and providers all need to know how to use it. We run hands-on training sessions where your team practices real workflows: processing intake forms, drafting pre-auths, structuring clinical notes, running compliance checks.
Remote sessions work for most practices. For those in NYC, we offer in-person training at your office. Either way, your team walks away ready to use Cowork independently on day one.
Book a free 15-minute call. We'll walk through your practice's specific workflows and show you exactly what Cowork can handle.
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