Property managers juggle lease renewals, maintenance requests, tenant comms, and financial reporting across dozens or hundreds of units. Most of this is repetitive document work.
Powered by Claude Cowork. Set up by NYC Claw.
You're managing buildings, but most of your day is spent managing documents.
With 50+ units, tracking which leases expire when, what terms to offer, and when to start negotiations is a spreadsheet nightmare. One missed renewal means a tenant goes month-to-month or leaves. Either way, you're losing money or scrambling to fill a vacancy you didn't plan for.
Tenants submit requests by email, text, portal, and phone call. Sorting by urgency, assigning to the right vendor, and tracking completion is manual and error-prone. A leaking pipe sits in the same queue as a squeaky door. By the time you get to it, the leak has caused real damage.
Owners want monthly P&L by property. You're copying data from accounting software, formatting spreadsheets, and writing variance explanations. Every month. For every property. It's the same process each time, but it still takes hours because the data lives in five different places.
Lease violation notices, move-in packets, seasonal reminders, rent increase letters. Each needs to reference the specific unit, tenant, and terms. Templates only get you halfway. You still spend time filling in details, double-checking clause numbers, and making sure notice periods are correct.
Workflows property managers can run right now. Tested in real portfolios.
Cowork reads your lease documents, extracts key terms (rent, expiration, renewal options, escalation clauses), and builds a tracking spreadsheet. A scheduled task runs monthly, flags leases expiring in 30, 60, or 90 days, and drafts renewal offers based on market rates and current terms. No more spreadsheet archaeology.
Incoming maintenance requests are analyzed and categorized by urgency: emergency, urgent, or routine. Cowork drafts a tenant acknowledgment, assigns to the appropriate vendor based on issue type, and creates tracking records. Connects via Slack, email, or your property management platform.
Cowork generates unit-specific and tenant-specific communications: lease violation notices that reference exact clause numbers, rent increase letters with correct notice periods, move-in packets with property-specific rules. Each one pulls from your templates and lease data. No more manual fill-in-the-blank.
Monthly scheduled task: Cowork pulls income and expense data, generates P&L by property, calculates occupancy rates, flags unusual expenses, and writes variance explanations. Owners get a formatted report without you touching a spreadsheet. Same quality every month, zero assembly time.
Cowork processes vendor invoices: extracts line items, matches to work orders, flags discrepancies, and compiles into payment batches. It also tracks vendor performance over time, including response time, completion rates, and cost per job type. You see which vendors deliver and which don't.
Scheduled weekly: Cowork researches comparable rental rates in your properties' areas, compares to your current rents, and identifies units priced below or above market. You get a summary showing revenue optimization opportunities, so renewal conversations start with data, not guesswork.
Every setup is configured for your specific portfolio, property types, and management workflow.
Every portfolio is different. We configure Cowork for your properties, your vendors, and your reporting requirements.
Skills are reusable commands your team runs daily. We build custom skills for lease extraction, maintenance triage rules, and financial report templates. Your property managers run a single command and get consistent output, whether they're handling 20 units or 200.
We configure the plugins your workflows need: /legal for lease analysis, /finance for reporting, and /productivity for task management. Each plugin adds specific capabilities that match your day-to-day operations.
We connect Cowork to the tools you already use: Slack for team communication, Microsoft 365 for email and documents, Google Drive for file storage, and HubSpot for tenant and owner relationships. No new platforms to learn. Cowork plugs into what you're already using.
Set up recurring workflows that run without you: monthly lease renewal alerts, daily maintenance triage, monthly financial reports for owners, and weekly market rate checks. Cowork runs these on schedule and delivers results to your Slack channel, email, or dashboard.
Already using NYC Claw for your properties? See our property management setup page for the full picture.
The tool does nothing if your team doesn't know how to use it. We run hands-on training sessions where your property managers practice real workflows: lease extraction, maintenance triage, tenant communications, financial reporting, and whatever else your operation needs.
Remote sessions work for most teams. For companies in NYC, we train at your office. Your team leaves the session able to run every workflow on their own.
Book a free 15-minute call. We'll walk through your specific portfolio and show you exactly what Cowork can handle for your properties.
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